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Customer service
Every enquiry is handled with the same care we give to our pieces. We respond within 1 to 2 business days.
Customer support
You can contact our customer support team by email at info@ziamorewear.com.
Please include your order number, the email address used at checkout, and a clear description of your question so our team can assist you as quickly as possible.
Our customer service team is available from Monday to Friday, 9:00 AM to 5:00 PM EST.
Requests sent outside these hours will be reviewed on the next business day.
We aim to respond as quickly as possible. During busy periods, response times may be slightly longer than usual.
To help us resolve your request faster, please include all relevant details in your first message, such as your order number, tracking number, product name, and photos if needed.
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To help us assist you efficiently, please include:
Yes. If your order is taking longer than expected, please first check your tracking information here.
If the tracking has not updated for several days or your parcel appears delayed, contact our customer support team with your order number and tracking details.
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9:30 to 18:00 CEST, excluding holidays.
Your enquiry is handled personally by our team.
FREE DELIVERY
Carefully shipped with tracking, from our atelier to your door.
30-DAY EASY RETURNS
Try your pieces at home and return or exchange within 30 days.
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Showing our favorite reviews
I have owned a similar jacket from bigger brands and this one is honestly better made. The details are subtle and the finish is neat.
We are delighted, Sem. Thank you for sharing!
Nothing loud, no logos, just very good fabric and a clean cut. The Valmont knit is exactly the kind of piece I was looking for.
So happy to hear this, Max. Thank you for the five stars and for recommending us.
Nothing loud, no logos, just very good fabric and a clean cut. The linen shirt is exactly the kind of piece I was looking for.
Thank you, Louis. Wonderful to hear the shirt worked out so well. Enjoy!
Delivery was fast and tracked. The polo is lighter and softer than I expected and goes with everything in my wardrobe.
Glad the fit is spot on, Victor. Thank you for coming back to us!
I hesitated to order online but the size guide was accurate and customer service replied within the hour. The loafers look exactly like the photos and the materials are lovely.
The Valmont knit kept its shape after washing and the fabric has not pilled. Really pleased with the quality for the price.
We are delighted, Oscar. Thank you for sharing!
Bought the Portofino sneakers as a gift and they were a hit. Well made, soft and the packaging was elegant.
Great fit for someone tall. The length of the jacket is right for me at 1.88m, which is rare. Feels premium and looks understated.
Bought the Portofino sneakers as a gift and they were a hit. Well made, soft and the packaging was elegant.
Glad the fit is spot on, Hugo. Thank you for coming back to us!
The Amalfi suede loafers arrived within three days and the quality is excellent. They feel far more expensive than the price and the fit is true to size. Very happy with this purchase and I have already recommended the brand to a friend.
Nothing loud, no logos, just very good fabric and a clean cut. The Portofino polo is exactly the kind of piece I was looking for.
Bought the Rodore sneakers as a gift and they were a hit. Well made, soft and the packaging was elegant.
Thank you, Olivia. Wonderful to hear the sneakers worked out so well. Enjoy!
Second order from Ziamore and again no disappointment. The crewneck is soft, the colour is beautiful and everything came nicely wrapped.
I hesitated to order online but the size guide was accurate and customer service replied within the hour. The sneakers look exactly like the photos and the materials are lovely.
We are delighted, Oscar. Thank you for sharing!
Delivery was fast and tracked. The crewneck is lighter and softer than I expected and goes with everything in my wardrobe.
Thank you for trusting us, Thomas. Our team is always happy to help with sizing.
Second order from Ziamore and again no disappointment. The hoodie is soft, the colour is beautiful and everything came nicely wrapped.
Thank you for trusting us, Levi. Our team is always happy to help with sizing.
I hesitated to order online but the size guide was accurate and customer service replied within the hour. The mules look exactly like the photos and the materials are lovely.
Bought the Monteverde jacket as a gift and it was a hit. Well made, soft and the packaging was elegant.
Delivery was fast and tracked. The hoodie is lighter and softer than I expected and goes with everything in my wardrobe.
So happy to hear this, Lina. Thank you for the five stars and for recommending us.
Great fit for someone tall. The length of the knit is right for me at 1.88m, which is rare. Feels premium and looks understated.
Very clean design and good stitching. The Portofino sneakers were a little snug at first but softened within a few days.
Thank you for trusting us, Thomas. Our team is always happy to help with sizing.
The Amalfi suede loafers arrived within three days and the quality is excellent. They feel far more expensive than the price and the fit is true to size. Very happy with this purchase and I have already recommended the brand to a friend.
I hesitated to order online but the size guide was accurate and customer service replied within the hour. The jacket looks exactly like the photos and the fabric is lovely.
Thank you, Katinka. That is exactly what we aim for.
Comfort is what stands out. I wore the loafers for a full day straight out of the box and had no pressure points at all.
Glad the fit is spot on, Sem. Thank you for coming back to us!
I have owned similar sneakers from bigger brands and these are honestly better made. The details are subtle and the finish is neat.
Thank you, Elias. Wonderful to hear the sneakers worked out so well. Enjoy!
I hesitated to order online but the size guide was accurate and customer service replied within the hour. The sneakers look exactly like the photos and the materials are lovely.
Thank you, Emberly. That is exactly what we aim for.
Ordered the Portofino sneakers together with the crewneck and the colours match perfectly. Ziamore has become my go to for basics.
Thank you, Daan. Wonderful to hear the sneakers worked out so well. Enjoy!
Delivery was fast and tracked. The jacket is lighter and softer than I expected and goes with everything in my wardrobe.
Thank you, Dorien. That is exactly what we aim for.
Very clean design and good stitching. The Yacht mules were a little snug at first but softened within a few days.
Second order from Ziamore and again no disappointment. The mules are comfortable, the colour is beautiful and everything came nicely wrapped.
We are delighted, Marie. Thank you for sharing!
The Portofino Reserve jacket kept its shape after washing and the fabric has not pilled. Really pleased with the quality for the price.
Thank you, Olivia. Wonderful to hear the jacket worked out so well. Enjoy!
Bought the Portofino Reserve jacket as a gift and it was a hit. Well made, soft and the packaging was elegant.
We are delighted, Felix. Thank you for sharing!
The Portofino Reserve jacket kept its shape after washing and the fabric has not pilled. Really pleased with the quality for the price.
So happy to hear this, Julia. Thank you for the five stars and for recommending us.
Bought the Como tailored trousers as a gift and they were a hit. Well made, soft and the packaging was elegant.
Thank you, Julia. Wonderful to hear the trousers worked out so well. Enjoy!
Nothing loud, no logos, just very good fabric and a clean cut. The Cortina hoodie is exactly the kind of piece I was looking for.
Thank you, Katinka. Wonderful to hear the hoodie worked out so well. Enjoy!
Second order from Ziamore and again no disappointment. The sneakers are comfortable, the colour is beautiful and everything came nicely wrapped.
We are delighted, Lotte. Thank you for sharing!
Comfort is what stands out. I wore the loafers for a full day straight out of the box and had no pressure points at all.
We are delighted, Elin. Thank you for sharing!
Great fit for someone tall. The length of the crewneck is right for me at 1.88m, which is rare. Feels premium and looks understated.
We are delighted, Jasper. Thank you for sharing!
The Tireno sneakers arrived within three days and the quality is excellent. They feel far more expensive than the price and the fit is true to size. Very happy with this purchase and I have already recommended the brand to a friend.
The Portofino Reserve jacket kept its shape after washing and the fabric has not pilled. Really pleased with the quality for the price.
We are delighted, Max. Thank you for sharing!
Bought the Portofino sneakers as a gift and they were a hit. Well made, soft and the packaging was elegant.
Glad the fit is spot on, Olivia. Thank you for coming back to us!
The Portofino Reserve jacket kept its shape after washing and the fabric has not pilled. Really pleased with the quality for the price.
The Portofino polo arrived within three days and the quality is excellent. It feels far more expensive than the price and the fit is true to size. Very happy with this purchase and I have already recommended the brand to a friend.
Thank you for trusting us, Adam. Our team is always happy to help with sizing.
I have owned a similar scarf from bigger brands and this one is honestly better made. The details are subtle and the finish is neat.
Bought the Cortina cashmere scarf as a gift and it was a hit. Well made, soft and the packaging was elegant.
Thank you for trusting us, Elin. Our team is always happy to help with sizing.
Second order from Ziamore and again no disappointment. The sneakers are comfortable, the colour is beautiful and everything came nicely wrapped.
Thank you, Emma. That is exactly what we aim for.
Ordered the Portofino sneakers together with the crewneck and the colours match perfectly. Ziamore has become my go to for basics.
Thank you, Mats. Wonderful to hear the sneakers worked out so well. Enjoy!
I hesitated to order online but the size guide was accurate and customer service replied within the hour. The polo looks exactly like the photos and the fabric is lovely.
Second order from Ziamore and again no disappointment. The knit is soft, the colour is beautiful and everything came nicely wrapped.
The Monteverde jacket arrived within three days and the quality is excellent. It feels far more expensive than the price and the fit is true to size. Very happy with this purchase and I have already recommended the brand to a friend.
Thank you, Bram. That is exactly what we aim for.
Bought the Amalfi suede loafers as a gift and they were a hit. Well made, soft and the packaging was elegant.
Glad the fit is spot on, Suus. Thank you for coming back to us!
Ordered the Portofino sneakers together with the crewneck and the colours match perfectly. Ziamore has become my go to for basics.
Thank you, Fleur. That is exactly what we aim for.
Ordered the Rodore sneakers together with the crewneck and the colours match perfectly. Ziamore has become my go to for basics.
Thank you for trusting us, Katinka. Our team is always happy to help with sizing.
Ordered the Rodore sneakers together with the crewneck and the colours match perfectly. Ziamore has become my go to for basics.
Thank you for trusting us, Nora. Our team is always happy to help with sizing.
Second order from Ziamore and again no disappointment. The trousers are comfortable, the colour is beautiful and everything came nicely wrapped.
We are delighted, Ben. Thank you for sharing!
I hesitated to order online but the size guide was accurate and customer service replied within the hour. The jacket looks exactly like the photos and the fabric is lovely.
The Portofino polo arrived within three days and the quality is excellent. It feels far more expensive than the price and the fit is true to size. Very happy with this purchase and I have already recommended the brand to a friend.
So happy to hear this, Marie. Thank you for the five stars and for recommending us.
The Portofino polo kept its shape after washing and the fabric has not pilled. Really pleased with the quality for the price.
We are delighted, Ivy. Thank you for sharing!
I have owned similar mules from bigger brands and these are honestly better made. The details are subtle and the finish is neat.
Thank you for trusting us, Elin. Our team is always happy to help with sizing.
I hesitated to order online but the size guide was accurate and customer service replied within the hour. The mules look exactly like the photos and the materials are lovely.
Thank you, Oscar. Wonderful to hear the mules worked out so well. Enjoy!
The Cortina cashmere scarf kept its shape after washing and the fabric has not pilled. Really pleased with the quality for the price.
The Portofino Reserve jacket kept its shape after washing and the fabric has not pilled. Really pleased with the quality for the price.
Glad the fit is spot on, Leon. Thank you for coming back to us!
I hesitated to order online but the size guide was accurate and customer service replied within the hour. The mules look exactly like the photos and the materials are lovely.
I hesitated to order online but the size guide was accurate and customer service replied within the hour. The knit looks exactly like the photos and the fabric is lovely.
Thank you for trusting us, Milan. Our team is always happy to help with sizing.
Nothing loud, no logos, just very good fabric and a clean cut. The Portofino polo is exactly the kind of piece I was looking for.
Very clean design and good stitching. The Yacht mules were a little snug at first but softened within a few days.
Thank you, Lucas. Wonderful to hear the mules worked out so well. Enjoy!
Comfort is what stands out. I wore the mules for a full day straight out of the box and had no pressure points at all.
So happy to hear this, Milan. Thank you for the five stars and for recommending us.
The Monteverde jacket arrived within three days and the quality is excellent. It feels far more expensive than the price and the fit is true to size. Very happy with this purchase and I have already recommended the brand to a friend.
So happy to hear this, Isa. Thank you for the five stars and for recommending us.
Second order from Ziamore and again no disappointment. The polo is soft, the colour is beautiful and everything came nicely wrapped.
The scarf is generous in length, which is rare. Feels premium and looks understated.
So happy to hear this, Ben. Thank you for the five stars and for recommending us.
Delivery was fast and tracked. The loafers are lighter and softer than I expected and go with everything in my wardrobe.
Thank you for trusting us, Lars. Our team is always happy to help with sizing.
Delivery was fast and tracked. The jacket is lighter and softer than I expected and goes with everything in my wardrobe.
Bought the Tireno sneakers as a gift and they were a hit. Well made, soft and the packaging was elegant.
Thank you, Thomas. That is exactly what we aim for.
Comfort is what stands out. I wore the loafers for a full day straight out of the box and had no pressure points at all.
The linen shirt kept its shape after washing and the fabric has not pilled. Really pleased with the quality for the price.
So happy to hear this, Mila. Thank you for the five stars and for recommending us.
I have owned similar sneakers from bigger brands and these are honestly better made. The details are subtle and the finish is neat.
Thank you for trusting us, Elin. Our team is always happy to help with sizing.
The Cortina hoodie arrived within three days and the quality is excellent. It feels far more expensive than the price and the fit is true to size. Very happy with this purchase and I have already recommended the brand to a friend.
Glad the fit is spot on, Sofia. Thank you for coming back to us!
Bought the nubuck mules as a gift and they were a hit. Well made, soft and the packaging was elegant.
I hesitated to order online but the size guide was accurate and customer service replied within the hour. The jacket looks exactly like the photos and the fabric is lovely.
Thank you, Remi. That is exactly what we aim for.
Second order from Ziamore and again no disappointment. The mules are comfortable, the colour is beautiful and everything came nicely wrapped.
Thank you, Danielle. That is exactly what we aim for.
The Amalfi suede loafers arrived within three days and the quality is excellent. They feel far more expensive than the price and the fit is true to size. Very happy with this purchase and I have already recommended the brand to a friend.
Thank you, Lotte. Wonderful to hear the loafers worked out so well. Enjoy!
Bought the Cortina cashmere scarf as a gift and it was a hit. Well made, soft and the packaging was elegant.
So happy to hear this, Suus. Thank you for the five stars and for recommending us.
The Portofino Reserve jacket kept its shape after washing and the fabric has not pilled. Really pleased with the quality for the price.
We are delighted, Nora. Thank you for sharing!
Second order from Ziamore and again no disappointment. The jacket is soft, the colour is beautiful and everything came nicely wrapped.
Bought the Como tailored trousers as a gift and they were a hit. Well made, soft and the packaging was elegant.
Thank you for trusting us, Thomas. Our team is always happy to help with sizing.
I hesitated to order online but the size guide was accurate and customer service replied within the hour. The scarf looks exactly like the photos and the fabric is lovely.
Bought the Portofino sneakers as a gift and they were a hit. Well made, soft and the packaging was elegant.
We are delighted, Lucas. Thank you for sharing!
Bought the Como tailored trousers as a gift and they were a hit. Well made, soft and the packaging was elegant.
Thank you for trusting us, Mats. Our team is always happy to help with sizing.
Delivery was fast and tracked. The shirt is lighter and softer than I expected and goes with everything in my wardrobe.
Thank you, Thomas. That is exactly what we aim for.
Ordered the Yacht mules together with the crewneck and the colours match perfectly. Ziamore has become my go to for basics.
We are delighted, Daan. Thank you for sharing!
Second order from Ziamore and again no disappointment. The jacket is soft, the colour is beautiful and everything came nicely wrapped.
Glad the fit is spot on, Thomas. Thank you for coming back to us!
Delivery was fast and tracked. The polo is lighter and softer than I expected and goes with everything in my wardrobe.
Thank you, Sven. That is exactly what we aim for.
Delivery was fast and tracked. The sneakers are lighter and softer than I expected and go with everything in my wardrobe.
So happy to hear this, Elle. Thank you for the five stars and for recommending us.
I hesitated to order online but the size guide was accurate and customer service replied within the hour. The shirt looks exactly like the photos and the fabric is lovely.
Glad the fit is spot on, Vera. Thank you for coming back to us!
Second order from Ziamore and again no disappointment. The jacket is soft, the colour is beautiful and everything came nicely wrapped.
We are delighted, Fleur. Thank you for sharing!
Comfort is what stands out. I wore the sneakers for a full day straight out of the box and had no pressure points at all.
The Monteverde jacket kept its shape after washing and the fabric has not pilled. Really pleased with the quality for the price.
Thank you, Anna. Wonderful to hear the jacket worked out so well. Enjoy!
The Como tailored trousers arrived within three days and the quality is excellent. They feel far more expensive than the price and the fit is true to size. Very happy with this purchase and I have already recommended the brand to a friend.
So happy to hear this, Nora. Thank you for the five stars and for recommending us.
Nothing loud, no logos, just very good fabric and a clean cut. The Monteverde jacket is exactly the kind of piece I was looking for.
Glad the fit is spot on, Mila. Thank you for coming back to us!
Bought the Portofino Reserve jacket as a gift and it was a hit. Well made, soft and the packaging was elegant.
So happy to hear this, Danielle. Thank you for the five stars and for recommending us.